FAQ

Answers to your most frequently asked questions

Burn candle no more than 4 hours at a time.

Always trim your wicks to 1/4" before each and every burn to minimize soot.

Yes! Our 8oz candle comes in an 11oz reusable glass vessel that can also be used as drinkware. Be sure to thoroughly clean out all wax before repurposing it for beverages.

1. Leave the candle in the freezer overnight.

2. Once the wax is loose, remove it from the glass. For any stubborn wax, use a heat gun or blow dryer to soften it, then scrape it out with a wooden utensil.

3. Detach the wick tabs from the bottom of the glass. If needed, warm them up with a heat gun or blow dryer for easier removal.

4. Wipe away any remaining residue using rubbing alcohol.

5. Run the glass through the dishwasher for a thorough clean.

6. Fill your freshly cleaned glass with your favorite drink and enjoy!

Yes, we provide free shipping on all orders in the USA. Please be aware your order may arrive in more than one package/shipment.

Our products are crafted by hand in small batches, resulting in natural variations and occasional imperfections such as minor wax discoloration, small packaging scratches, and slightly off-center labels. Rest assured, these nuances do not compromise the quality of our goods.

For full-priced items purchased in the U.S., we provide complimentary returns within 14 days of purchase, as long as the items are unused, for a full refund via the original payment method. Customer is responsible for return shipping fees. Please note all sale items are final sale and cannot be returned.

To initiate a return, email nalluminations@gmail.com

We donate to a different charity each month through our Candle with Care® initiative.